SHIPPING POLICY UK
All orders are shipped using UPS MI with a tracking number provided. You will receive your tracking number via email when your order has been fulfilled. We charge a £5 flat fee on all international orders. All orders are shipped via UPS MI with a lead time of 4-8 business days from the date of dispatch. Please select at checkout whether you’d like to proceed with Delivery Duty Paid (DDP) or Delivered Duty Unpaid (DDU). Please note if you selected DDU you will be responsible for any duties & taxes applicable on delivery.
If a change of address is made directly with your local post office, UPS MI or Slick Hair Company will not be held responsible for any loss or misdelivered parcels. Requests for change of address must be made directly with Slick Hair Company via our customer care email prior to your order being shipped. We will do our best to action this request prior to your item being shipped but can’t guarantee the change. If you have any questions please email our customer care team at firstname.lastname@example.org
Slick Hair Company is not responsible for lost or stolen packages or packages delayed in transit.